Heidi Johnson is the senior vice president, chief of staff (COS) and works with the executive officer team in the planning and coordination of strategic, highly complex activities across the organization. In addition to her COS role, she leads the Records and Information Management Committee and manages ECMC Group's enterprise disaster recovery and business continuity efforts. Ms. Johnson has 25 years of experience in higher education finance and software development—23 of which have been in a variety of positions within ECMC Group and its affiliates. She has managed every aspect of the information technology (IT) department.

Prior to joining ECMC, she was an IT consultant, managing large-scale development efforts for health care insurance companies.